No me dejan retirar la pasta
Hola a todos. A ver si alguien me puede ayudar.
El caso es que intente retirar mi dinero de eurobet y me envian el siguiente mensaje que no se que significa. A ver si alguien me puede decir porque no me dejan sacar la pasta.
El mensaje es este:
Dear Mr Gutierrez
Thank you for your request.
Our Accounts Department informs us that they were unable to send your latest withdrawal request and it has been blocked because you have not wagered your bonus 5 times over, nor have you wagered your inital deposit funds.
Please note that your funds have now been returned to your online account so that you can complete the wagering requirements.
I apologise for any inconvenience caused and if I can be of any further assistance please do not hesitate to contact either myself or the Eurobet Customer Services team.
Kind regards
Simon
Eurobet Customer Services
Muchas gracias tios.