Baneado de Full Tilt sin comerlo ni beberlo

Hola a todos,

Hace como 2 meses que no juego en FT. A principios de esta semana recibí este email del servicio de atención al cliente:

[=Geneva, Arial, Helvetica, sans-serif]Dear XXX,[/]

[=Geneva, Arial, Helvetica, sans-serif]Please be advised that Full Tilt Security has temporarily suspended your Full Tilt Poker account, pending a full review.[/]

[=Geneva, Arial, Helvetica, sans-serif]Automated systems have discovered indicators of possible account misuse, which violates the Full Tilt Poker Site Terms and End User License Agreement.[/]

[=Geneva, Arial, Helvetica, sans-serif]Specifically, your account is under investigation for the use of prohibited software. Please see the information below regarding our policies on prohibited programs:[/]

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[=Geneva, Arial, Helvetica, sans-serif]More information on prohibited programs can be found in the Full Tilt Poker Site Terms and EULA:[/]

[=Geneva, Arial, Helvetica, sans-serif]To be clear, players on Full Tilt Poker must make their own decisions, without advice or support from software programs or algorithms. Full Tilt Poker exercises a zero-tolerance policy on the use these prohibited programs. Using such software is grounds for immediate closure of the account and forfeiture of account funds. (100% of confiscated funds are distributed back to the victims of the cheating).[/][=Geneva, Arial, Helvetica, sans-serif]

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[=Geneva, Arial, Helvetica, sans-serif]1. The following types of programs are not acceptable under any circumstances:[/]



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[=Geneva, Arial, Helvetica, sans-serif]2. The following types of programs are not permitted during play:[/]



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[=Geneva, Arial, Helvetica, sans-serif]3. The following types of programs may not be allowed during play, depending on their specific use:[/]



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[=Geneva, Arial, Helvetica, sans-serif]4. Notwithstanding the above, the following types of programs are currently permitted:[/]



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[=Geneva, Arial, Helvetica, sans-serif]Full Tilt Poker is committed to maintaining the fairest poker games available anywhere. We do not permit or condone any conduct that could diminish the integrity of our games. Misuse of such programs can result in a permanent loss of playing privileges, and possible forfeiture of account funds, depending on the severity of the offense.[/]

[=Geneva, Arial, Helvetica, sans-serif]No action is required by you at this time. However, if you know of any specific reason why these indicators may have been reached in error, please contact[/][=Geneva, Arial, Helvetica, sans-serif].

[/] [=Geneva, Arial, Helvetica, sans-serif]You will be informed of the results of the review when it is complete. We understand your desire to have this matter resolved quickly, but please understand that investigations require extensive data collection, analysis, and the cooperation of various other parties, all of which affect the amount of time required. [/]

[=Geneva, Arial, Helvetica, sans-serif]Thank you for your patience while this required review is conducted.[/]

[=Geneva, Arial, Helvetica, sans-serif]Full Tilt Poker Security and Fraud[/]

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Mi respuesta fue esta:

Dear Full Tilt Poker team,



I got surprised reading your email but I accept that you have to investigates these kind of actions you don´t allow.



I´m open to colaborate. As far as I know Holdem Manager and Poker Tracker are the 2 programmes I´ve used playing in Full Tilt, besides it´s a long time without playing in Full Tilt Poker (maybe more than 2 months), so in case someone has used my account recently, please keep me informed.



Thanks and best regards,

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y ahora mismo recibo su Baneo definitivo...:eek:

Hello XXX,

Apologies for the delay in responding to your mail.

As you were previously informed, your Full Tilt Poker account was suspended pending a review of your activity on our site.

As a result of this review we have taken the decision to exclude you from the site. While the results of the review were inconclusive, you share a number of similar characteristics with accounts that have breached our site rules.

As such, we have taken this decision to exclude you permanently as a precautionary measure to protect the integrity of our site. While we understand that this decision will be frustrating we are exercising our authority to close any account as outlined under Term 3 of our End User License Agreement:

You are not permitted to set up any further accounts on our site.

Regards,

Ed

Security

Full Tilt Poker

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No he hecho otra cosa que jugar un poco de NL10, con el HM o PT encendido. No uso el chat, no juego con ningún amigo/conocido en la misma mesa... en fin no se que ha podido pasar.

Ahora no juego en FT pero quien sabe si en un futuro no quiera regresar.

¿Qué puedo hacer? No me gustaría quedar como un tramposo porque no lo soy.

Un saludo y FF